It’s time to rethink what makes a great sales leader.
After spending years in sales recruitment, I’ve noticed the landscape is shifting. And the future sales leaders we’re seeing? They aren’t always who you’d expect.
We all know the stereotype: the outgoing, fast-talking go-getter. But these days, that alone doesn’t cut it. The sales leaders of tomorrow? They’re something different.
I’ve seen sales teams change over time, and the best ones aren’t always led by the loudest person in the room. They’re led by someone who can read the room, think on their feet, and bring out the best in their team. These are the qualities that count when looking for future sales leaders.
So, what should we focus on? First off, emotional intelligence is huge. I’ve seen people with average sales numbers get promoted to leadership roles and absolutely thrive. Why? Because they get people. They can pick up on subtle cues and know exactly how to motivate their team.
Resilience is another key trait. Sales is tough, and leading a sales team is even tougher. You want candidates who’ve been knocked down but came back stronger. I always ask about their biggest professional setback in interviews. Those who can talk about it openly, explain what they learned, and how they moved forward? That’s the kind of leader you want when times get tough.
Curiosity is also critical. The sales world is evolving fast, and your future leaders need to keep up. I look for candidates who are always learning—whether it's reading industry reports, attending webinars, or bringing fresh ideas to the table.
Strategic thinking is another big one. Sales leaders need to see the bigger picture. During interviews, I like to throw in a complex sales scenario and ask how they’d approach it. Those who can analyze the situation quickly, think through different angles, and come up with a strong plan? They’ve got leadership potential.
Then there’s coaching ability. Not every great salesperson makes a great leader. Look for candidates who enjoy helping others succeed. Ask them about times they’ve mentored colleagues or helped new hires get up to speed. The ones who get excited talking about it? They’re your future leaders.
And yes, communication is crucial, but not just in terms of being articulate. Future leaders need to be great listeners. They should be able to take complex ideas and turn them into simple, actionable insights for their team. And they need to be comfortable having both tough conversations and inspiring ones.
Don’t forget adaptability. The sales strategies that work today might be irrelevant tomorrow. Your future leaders need to be comfortable with change, able to pivot quickly, and guide their teams through uncertainty.
Lastly, look for integrity. Sales can be all about the numbers, but the best leaders know that true, long-term success comes from building trust—with both clients and their team. You want someone who’s willing to do the right thing, even when it’s not the easiest choice.
So, the next time you’re hiring or promoting, think beyond the traditional sales leader profile. Look for the emotionally intelligent, the curious, the resilient ones who never stop learning. They might not look like the stereotypical sales leader, but they’re the ones who will take your team to the next level.
Remember, spotting future sales leaders isn’t about finding someone who’s fully formed. It’s about seeing potential and nurturing it. The best sales leaders I’ve placed didn’t always fit the usual mold. But they had the right mix of skills and qualities, and given the chance, they grew into exceptional leaders.
In sales recruitment, as in sales itself, it’s not about going with the obvious choice. It’s about digging deeper, thinking long-term, and sometimes, taking a chance on someone with potential. Because often, the best leaders come from the most unexpected places.